Support

Banks provides technical support for customers with software installation issues, service questions or general inquiries. Check our list of FAQs.

If you need assistance, email a support technician directly, and we will have a response to you within 24 hours.

For immediate technical support using our BISMap GIS application and our FirstSearch software, call Trace Hight at 512-294-7002.

Click here for instructions on submitting a map with your online order.